FAQ

Do you want the air in your home to be fresh, clean and at a comfortable temperature all year around?

Are you concerned about the rising costs of electricity and the inefficiency of your current home heating method?

Does your gas heater seem to output more condensation than heat.
Are your kids at risk from naked flames or glowing elements?

Concerned about the environment?

If you answered yes to any of these questions a heat pump and or ventilation system is right for you!

If the indoor unit is showing a blinking green light it usually indicates a fault. Ring the office on 03 578 0030 to discuss further action. Other brands of heat pumps may indicate faults differently.

Yes, this is perfectly normal. While in cooling mode condensation forms on the evaporator coils and drips into a condensate drain. Sometimes in heating mode, it will form on the outdoor unit and drip onto the ground. This is a normal part of the operation of a heat pump and does not indicate a leak.
What is not normal is water dripping from your indoor unit. If you see this please ring our office on 03 578 0030 to discuss further action.

Clean the air filters on the indoor unit (see the next question for how to do this).
Clean supply and return grilles/louvers with a damp cloth (these are the fins that swing back and forth to move the air) and make sure they’re not blocked.
Clean the outdoor unit by gently brushing to clear away dirt, cobwebs and bits of plants and leaves that have gathered and could block the coil or drain.
Keep garden growth away from the outdoor unit and treat with an insecticide to prevent insect infestations.

We recommend you clean the filters of the indoor unit every 4-8 weeks depending on frequency of use (check if they have accumulated dust) and book a technician to complete a full service every 1-2 years depending on the age of your machine and its frequency of use.

Our trained consultant will ensure they are providing the best solution for your home by: 

• Measuring the area and assessing the aspect, construction, cladding and insulation of your home to calculate the heating and cooling requirements.
• Determining the optimal positioning of the indoor and outdoor unit for operation.
• Assessing the practical requirements for installing the units, piping and ductwork on the inside and outside of your home. Things that can influence this include space available in the roof or underfloor areas and structures that are already present, e.g. decks.

During cold periods, while on heating mode, the heat pump will regularly defrost. The colder it gets the more frequently this will need to occur. When the system defrosts the indoor unit will temporarily cease heating for up to 10 minutes. You may notice:

• A swishing noise from the indoor unit.
• Water coming out from under the outdoor unit.
• Steam coming from the outdoor unit.

These are all signs that indicate your heat pump is working normally.

Yes! Daikin heat pumps have you covered. The automatic defrost cycle means even if it gets to minus 10ºC, you’ll still stay warm, as your Daikin effortlessly continues to heat your home to a pre-set temperature.

From the excessive heat of the tropics to the bitter cold of the polar regions, marine air conditioning endures extreme conditions and requires an air conditioning manufacture with extensive expertise in air conditioning and specialized knowledge of marine applications. Daikin’s experience in marine air conditioning makes it the best choice for providing customized solutions to meet any need. Daikin provides a ‘total solution’ that provides stable refrigeration and freezing to cargo and comfortable environments for crew.

Marine air conditioning is a highly specialized area, in which Daikin is ideally placed to offer a dedicated service. Daikin provides innovative marine climate control solutions and support services to meet the needs of ship yards, ship owners and ship suppliers, via an extensive network of marine HVAC contractors and installation engineers.

• Energy Saving and Cost Saving: Highly efficient, energy saving, and cost saving operation is realized with advanced inverter and heat pump technologies.

• Dedicated Service: A dedicated team and extensive network offer highly efficient installation, service, and maintenance.

• Durability: Anti-corrosion treatment is provided for installation in harsh environmental conditions.

• Custom-built installation and flexibility in power supply provide solutions to precisely meet customer requirements.